Delivery

Delivery Information

At Diamond Deals Factory, every piece is crafted and prepared with the highest level of care. To ensure a seamless and reliable experience, we offer secure, fully tracked delivery options Australia-wide.

Processing Time

Each order is individually checked, packaged, and prepared for dispatch. Standard processing times are:

• In-stock items: 1–2 business days
• Made-to-order items: 5–10 business days

You will receive an email confirmation once your order has been processed and is ready to ship.

Shipping Options

We proudly partner with Australia Post and other trusted couriers to ensure safe and timely shipping.

Tracking Your Order

Once dispatched, your tracking number will be emailed to you automatically. You can monitor the status of your shipment at any time via the courier’s website.

International Delivery

We currently ship internationally to select regions. International shipping times vary depending on destination and customs processing.

Packaging & Protection

Every Diamond Deals Factory order is packaged in protective, luxury-grade materials. This ensures your jewellery arrives in pristine condition, ready for gifting or safekeeping.

Delays & Support

Delays may occasionally occur due to courier congestion, public holidays, or external factors. If your delivery appears delayed, our team is always here to assist.

For help, contact us directly at:
support@diamonddealsfactory.com